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Legal Information

Terms & Conditions

Welcome to Shoptones. By accessing or purchasing from our website, you agree to abide by our terms and conditions. Please read them carefully before using our services.

Use of Website

This website is intended for lawful use only. You agree not to engage in any activity that may harm the site, its users, or its functionality.

Product Information

Shoptones aims to provide accurate product details. However, we do not guarantee that descriptions, pricing, or availability are always error-free.

Purchases & Payments

All payments must be completed before order processing. By placing an order, you confirm that the payment method used is yours.

Limitation of Liability

Shoptones is not liable for damages resulting from misuse of products or unauthorized modifications.

Privacy Policy

Your privacy is important to us. This section explains how we collect, use, and protect your personal information.

Information We Collect

  • Name

  • Email address

  • Shipping details

  • Payment information

  • Order history

How We Use Your Information

We use your data to:

  • Process orders

  • Improve our services

  • Communicate updates and promotions

  • Ensure secure transactions

Data Protection

We implement security measures to safeguard your information. Your data will never be sold or shared with unauthorized parties.

Refund & Return Policy

We want you to be satisfied with your purchase. If you encounter issues, please review our return guidelines.

Eligibility for Returns

You may request a return if:

  • The item is defective

  • The item arrived damaged

  • The item is unused and in original packaging

Refund Process

Refunds are issued once the returned item is inspected and approved. Processing may take 3–7 business days.

Non-Returnable Items

Some items may not be eligible for returns due to hygiene or usage reasons.

Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days.

Delivery Time

Shipping times vary depending on your location. You will receive tracking information once your order ships.

Shipping Delays

Shoptones is not responsible for delays caused by carriers, customs, or weather conditions.

Contact Information

If you have questions regarding these legal terms, you may contact us at:

Email: support@shoptones.com

We are here to help ensure a safe and transparent shopping experience.